Privacy Policy

Montenapoleone 9 S.r.l. (hereinafter “Pasticceria Marchesi” or the “Company”) recognizes the importance for its users to maintain the confidentiality, integrity and security of their non-public personally identifiable information (collectively hereinafter “Personal Data”).

Your Personal Data provided from or through the website (hereinafter the “Site”) will be processed in compliance with current applicable laws on privacy, as well as the principles and general conduct rules contained in the Code of Ethics adopted by the Prada Group. To which the Company belongs.


1. Type and source of Data

Browsing data

The computer systems and software procedures in charge of the Site's operation acquire, during their normal operation, some personal data (so-called log files) the transmission of which is implicit in the use of internet communication protocols.

This information is not collected in order to be associated to identified data subjects, but due to its same nature can, by means of processing and integration with data held by third parties, allow users to be identified. This category includes the IP addresses or domain names of the computers used by the users to connect to the Site, URI (Uniform Resource Identifier) form addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (done, error, etc.) and other parameters concerning the user's operating system and computer environment.

These data are used with the sole purpose of obtaining anonymous statistical information concerning the use of the Site and to check its correct operation.



Cookies are used in the Site to ensure its efficient functioning and to improve our service. Cookies are small text files sent to the user’s computer (usually to the user’s browser) by visited websites; they are stored in the user’s computer or device to be then re-transmitted to the websites on the user’s subsequent visits to those websites.

To know which cookies are used in the Site, how to disable them or for any further information, see the cookie policy.


Personal data voluntarily provided by the User

You may be requested to knowingly and willingly provide some Personal Data, so that you may participate and access to the specific Site’s services, activities or features.

In particular through the Site you can:

- subscribe to the newsletter by entering your e-mail address in the registration form in order to receive information about products, services and initiatives of Pasticceria Marchesi;

-  place your online purchase of the products of Pasticceria Marchesi by completing the order form;

- register to the Site by creating your personal account through which you can streamline the online purchase procedure, save your shipping and/or payment preferences, monitor order delivery, view purchase history, etc.;

- send a request to our Customer Service by using the appropriate contact form.

Furthermore, sending e-mail messages through the Website and to the addresses mentioned on the Website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional Personal Data as is contained in the message(s).


2. Purpose of processing

Your Personal Data may be processed for the following purposes:

(a)      to respond to and meet all your requests;

(b)     to execute your online purchase order and, therefore, to perform all that is necessary for the management of your order (including administrative management of the contract, the delivery of goods, payment processing, management of claims and litigation, if any, and fraud prevention), as well as fulfillment of all the obligations imposed by laws and regulations currently in force;

(c)     to send periodic newsletters as a result of your subscription to the service.


Furthermore, and subject to your prior consent, your Personal Data may be included in the Prada Group customer data base, managed by the parent company Prada S.p.A. through a Custom Relationship Management system (so-called CRM), and processed for the following purposes:

(d)     for profiling purposes, i.e. for the performance of studies, analyses and statistical and/or market researches, with relation to your preferences on our products, so that a service personalized to your needs may be offered, and to promote initiatives and activities that may be of interest to you;

(e)      for marketing purposes, including sending you and/or contacting you (by post, telephone, email and other forms of electronic communication) regarding information and promotions, including of a commercial nature, advertising material, catalogues and invitations to events, related to products and services of Pasticceria Marchesi and/or the Prada Group.



3. Nature of the provision of personal data

The provision of Personal Data is optional.

However, if you wish to make a purchase order for products offered on the Site, or subscribe to our newsletters service, or register to the Site or contact our Client Service, it is necessary to fill in all mandatory fields of the relevant forms.

The processing of your Personal Data for the purposes referred to at letters (c), (d) and (e) is subject to your prior and explicit consent. Refusal to give your consent may result in our not being able to inform you of any initiatives that may interest you and/or send you any other information of a commercial nature on products, initiatives and events of Pasticceria Marchesi and/or the Prada Group.

You may at any time unsubscribe from the newsletters and/or modify or revoke your consent to your Personal Data processing, writing an email to or, or using the unsubscribe link which is included on all of our commercial electronic communication or other appropriate procedures which may be made available to you.


4. Method of processing

Your Personal Data will be processed by suitable means using electronic or automated computer and telematic tools, or manually and on hard copy, exclusively for the purposes for which they have been collected, guaranteeing the security and confidentiality of data processed.

Your Personal Data will be processed by the Prada Group’s internal staff (employees and collaborators) duly authorized as person in charge of their processing within the scope of the performance of their duties, and possibly by external parties whenever necessary and/or instrumental for the execution of the above-mentioned purposes (e.g.: service provider, technicians in charge of IT maintenance, shipping company, couriers, and other suppliers used by Pasticceria Marchesi and/or Prada S.p.A. for the achievement the above-mentioned purposes).

Your credit card data shall not be used for purposes other than the verification of the existence of payment means, the charging and management of payments, as well as the management of any and all claims or litigations. For this purpose, these data will be processed also by the bank providing services connected with the management of online payments and by the issuer of the credit card you will insert to validate your order.

Please note also that in the event that you consent to the processing of your Personal Data for the purposes referred to at letters (d) – profiling and (e) - marketing of the paragraph 2 above, your data will included in a data base, managed by the parent company of the Prada Group, Prada S.p.A., with registered office in Milan (Italy), Via A. Fogazzaro 28 and will be automatically visible to and/or shared with all Prada Group’s stores (inside the EU and outside the EU), adopting all the relevant and opportune measures of security and confidentiality requested by applicable laws.


5. Communication and dissemination of data

Whenever necessary and/or instrumental to the above-mentioned purposes, your Personal Data may be communicated to and processed by Prada Group companies and franchisees that operate the Prada Group stores and/or other companies, consultants and suppliers providing assistance and/or consulting or performing related services that are instrumental to data processing on behalf of the Prada Group.

Your Personal Data will not be used for promotional purposes of third parties not arising from the Prada Group and shall not under any circumstances be disseminated to unknown persons.


6. Data controller

The data controller is:

Montenapoleone 9 S.r.l.

Via Antonio Fogazzaro, 28

20135 Milan, Italy



For the other purposes of processing referred to at letters (d) – profiling and (e) - marketing of the paragraph 2 above, the data controller is the parent company of the Prada Group:

Prada S.p.A.

Via Antonio Fogazzaro, 28

20135 Milan, Italy



7. Your rights

We remind you that you may at any time exercise your rights under current legislation on Personal Data protection including the right to obtain confirmation as to whether or not Personal Data concerning you are been processed, to know the source of data, the purposes of processing, the recipients or categories of recipients to whom the data were been or will be disclosed, the envisaged period for which the Personal Data will be stored, the right to obtain rectification, integration, updating or erasure of Personal Data, to request the restriction of their processing or object to their processing on legitimate grounds, as well as to modify or withdraw your consent to the Personal Data processing, by writing to the Data Controller.


Last updated:  November 10h, 2017



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